Frequently Asked Questions

We understand that each child has a different aptitude for a subject. Since each child responds to different teaching methods and paces differently, we believe in personalized attention.

The is done in order to provide the most efficient environment for quiet and concentrated learning, guided by our most sincere tutors, without any ordinary distractions (vis-à-vis socializing and social networking).

To this end, we allot tutors to students. Heads of Departments, in turn, supervise the tutors during class hours. At every level we take conscious care, in real-time and after class, to assess the effectiveness of the teaching methods.

Tutors will be shuffled and teaching methods revised, to adapt to the needs of individual students. No need or doubt of any student will go unaddressed.

Sessions are usually a mix of 1 to 1 or 2 students to 1 teacher. Online sessions are always 1 to 1. However face-to-face sessions are usually a mix of 1-1 or 2-1. Closer to the exams, sessions may be 3-4 students to a teacher.

If you prefer 1-1, you are advised to do more sessions during Summer Holidays or October or December break.

Please note that 10-15 minute tests will be taken each session. Hence, students are expected to revise at home regularly.

Please note that 8 weeks before any major exam (for example IGCSE mock/final exams, IB mock/final exams, A-Level mock/final exams, AP mock/final exams), we will not be doing any sessions on individual topics. We strongly believe that at this time, our focus should be on doing paper discussions, and not individual topics. However, we will explain concepts that a child is not sure of after doing the papers.

Students who are studying Economics, Business, Enterprise and Computer Science are reminded that there won’t be online sessions 8 weeks before any major exam. However students may do face-to-face sessions for these subjects.

There will be no face-to-face sessions for ESS. However ESS sessions are available online throughout the year.

All our teachers go through rigorous training for a period of three to six months before beginning their tutoring at Math Vision.

Following the initial months of training, they continue to receive training, concurrent with their tutoring lessons.

Furthermore, an additional supervisor, an expert in the subject at hand, manages every group of eight full-time teachers.

Along with our teachers and supervisors, there are members of our faculty wholly dedicated to supervising the operational success on the ground. They are devoted to ensuring that both teachers and students perform to the best of their ability, and the optimum usage of time is maintained.

Our teachers possess expertise in the fields that they teach, as well as invaluable experience teaching those subjects. We assure our students the very best.

Of course! We always work with a team of teachers for a child, instead of a fixed teacher. We believe that this system of teaching offers several advantages:

1) Each tutor has a distinct forte and a specialization.
For every topic you learn, we will ensure you are tutored by the very best in that scope of learning.

2) This system allows different teachers with distinct perspectives to evaluate each student.
This gives us a more nuanced understanding of a student’s learning ability and progress. The team of full-time teachers will then cohesively draw a game plan to collectively address a child’s needs.

3) The tutors each strive to perform to the best of their ability. 
Our tutors do not like to be outdone by tutors elsewhere, nor do they like to be outdone by other tutors within the organization! This helps both students and teachers stay on top of their game, availing every opportunity to show off their skills!

We operate a very transparent and friendly environment. If a student is not satisfied with the method of teaching from one tutor, he/she may request for a change immediately. This can be done by approaching one of our supervisors or friendly student ambassadors who will then arrange for an alternate tutor.

Every tutor recognizes that the tutor-tutee relationship operates on an intangible chemistry that may very well vary from student to student. No tutor takes it personally if a change is asked for.

The student should feel free to request a change whenever it is desired. There will be no questions asked.

Each student is required to attend at least 3 sessions (6 hours) per month. The student can use these 3 sessions for different subjects/courses. This policy is exempted for the long break.

You can check out our Regular Attendance Policy page for more details.

Our tutors are trained, not only to teach theory and learning material, but also to inspire interest within a child for the subject at hand. We aspire not only to improve grades and examination scores, but also to evoke a sense of commitment for a subject, born out of his/her sheer curiosity. We ardently believe that fun learning is effective learning. To make learning more engaging, we believe in a more hands on approach. You may refer to Live Science, for an example of one of our methods.

Students who feel like they are lacking in terms of motivation are welcome to approach either their Head of Department or Mr Divesh Shah, who will utilise their expertise to devise a strategy that would work best for the student.

Yes, we provide online teaching for students residing outside of Singapore. International students may drop us a WhatsApp message at +65 84442320, with their requirements. We will gladly respond to your requests at the earliest.

Please note that responses to WhatsApp enquiries are made within an hour and enquiries made by e-mail will take up to two working days.

We understand that external examinations are ways in which the more ambitious among students can gauge their standing at an international level. It is also a very good way to boost a student’s confidence. With this in mind, we work with students towards the following examinations:

1. Canadian GAUSS
2. AMC (American Math Challenge)
3. UKMT (United Kingdom Mathematics Trust)
4. UNSW Mathematics Competition
5. Singapore Math Olympiad
6. International Math Olympiad
7. SASMO
8. EUCLID
9. Kangaroo

Alternatively, if there are any other competitions that a student wishes to partake in, you may be rest assured that we are equipped to train a student to perform to the best of his/her abilities. Let us know of your needs and we will devise a program to get you kick-started!

We do indeed help students prepare for these examinations by providing rigorous and planned learning programs, to ensure that they achieve their fullest potential. Many of the best schools in the U.S. allow for entry based on entrance examinations, academic grades, the PSAT and so on. There may be those among you that wish to take the Scholastic and College Ability Test. In addition, many states in the U.S. have tests for Gifted and Talented Students (the GATE). Come to us with any aspirations whatsoever you may have, we have a wealth of study and test materials, and teachers to get you there!

Should a student have ambitions of applying to a school in the UK with such requirements, we are here to help make his/her dreams come true! We help students prepare for these examinations by providing rigorous and planned learning programs, to ensure that they achieve their fullest potential. Many of the best schools in the U.K allow for entry based on entrance examinations. These examinations are taken at various ages – 11+, 13+, 16+ and so on. We have compiled all the learning material relevant to specific examinations. You only need to avail of our resources to have all the help you need at hand!

The IB examinations cover topics learned over the course of two years. In order to do well in the IB examinations, the student needs to

1) Be able to recall matter learned over the entire period of two years, at a moment’s notice.
2) Be able to use theory learnt in application based problems.
3) Be able to perform both the above, within stringent time constraints.

Examinations in school test select chapters, and rarely more than a few chapters at a time. We endeavour to inculcate in students the ability to learn and retain concepts for longer spells of time.

Particularly for students who have had to travel and or transfer schools, our method of testing ensures a certain continuum in knowledge accumulation.

We believe in testing cumulative knowledge, periodically. Both past and current learning material are to be tested in an examination environment from time to time to ensure that come examination season, the student doesn’t have to bear the brunt of topics and concepts long-forgotten.

If a student wants to travel abroad to attend university, then it is of particular importance that he/she maintains high grades consistently through the last few years of high school. Universities look at student’s predicted scores more critically than a student’s actual IB scores. In order to have a high predicted score, performing well at school examinations are of paramount importance.

To this end, regular and periodic revision of schoolwork must be performed with due diligence.

For the benefit of parents, Math Vision has created its own unique portal, to ensure constant and consistent feedback to parents about the performance of their child!

You may log into the MathVision Portal at http://mathvisionapp.com/ using your MathVision username and password, provided to you upon registration. 

Here you will find systematic and session-by-session feedback from teachers regarding a student’s attentiveness, ability to grasp material, performance during a test, and completion of homework.

You can also use our filtering feature – that will allow you to see the exact dates on which a student may have performed poorly during a test, or shown an increased spike of enthusiasm towards academia and so on.

Note: This portal is exclusively for parents in the interest of enhancing communication and encouraging transparency.

It’s very simple: Please send a WhatsApp message on +65 84442320 in the following format:

Child Name:
Grade:
School:
Subjects that your child needs help:

We will respond to you within one hour.

We usually have a waiting list.

You can expect to wait for 2 weeks to 6 months depending on the current rush of students. We promise to accommodate you at the very earliest.

We understand the difficulties in coming at a specific time every week. School and CCA commitments vary from week to week. There may be holidays one month, and intense school examinations in another. We also understand the nightmarish scheduling conflicts of parents. With these logistical imperatives in mind, the centre is very flexible in allowing the students to choose their days and timings. Your child can come for the class by messaging us a few hours in advance.

Please note that during weekends, the slots are as follows:

• 9:30 AM – 11:30 AM
• 11:30 AM – 1:30 PM
• 2:30 PM – 4:30 PM
• 4:30 PM – 6:30 PM

All our sessions are structured for minimum 2-hours per subject.

However, we understand that kids may not have time to do 2-hours on certain days per subject. They may want to do a shorter session.

The charges for the shorter session will be as follows:

If the child exceeds 2-hours, then they are charged on the actual time. 2-hours or 2.25, 2.5, 2.75, 3-hours depending on the actual time spent.

Yes, we absolutely do. Please refer to our tab about Summer Classes for further understanding.

We value your hard-earned money. Bearing that in mind, we have ensured that our refund policy is in your favour.

Each child is personally monitored and our best efforts are invested to ensure that he/she benefits from the class. However, if at any point of time your child is not satisfied with us, please message us. Your available credit will be refunded in 24 hours, no questions asked.

Some tuition centres provide free trial classes before enrolling. We believe that even after enrolling, the student should be eligible for a refund in case of dissatisfaction. We stand by that belief. While we offer no trial classes, you may request a refund at any time at all. We will gracefully comply. Our refund policy is also explained on the receipt you will receive at the time of payment.

Should you feel inclined to re-enroll at Math Vision, we will gladly accept the student back into the program.

In the interest of fairness, we may also refund a received payment in the following scenarios:

• We are not comfortable with a student/parent’s demands.
• Excessive use of mobile phones by the student during class hours.
• In case of disciplinary violations.
• The student does not come regularly for the classes and only comes during the exam period, leading to disappointment at examination results.
• A student only collects material and does not bring it to class for corrections or discussion.

In such cases, we reserve the right to refund the balance fee.

We want to uphold the quality of our service and the academic progress of all our students. We hope you appreciate the spirit behind these rules.

We request our parents to note that the semester system and the requisite numbers of hours for each subject have been set in place after a lot of experience and introspection. The purpose is to ensure optimum and regular collaboration between teachers and students. We want to preserve the quality of our serves and the academic progress of all our students. We hope you appreciate the spirit behind these rules.

Divesh Shah believes in wholly investing his time in the smooth running of the centre and for the benefit of the students. He requests that parents refrain from contacting him to negotiate the number of hours or the sessions a student must commit to, for this disrupts the smooth running of the centre. However, should you wish to approach him to discuss the progress or well-being of a student, please feel free to call/text him.